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Frequently Asked Questions
Paying your storage bill is easy! You can set up auto-pay in the office or online using your checking account or credit card. This way, you never have to worry about missing a payment. Let us know if you need any help getting set up, or ask AutoChat to guide you through the setup!
To rent a unit, you’ll need:
✅ A valid government-issued ID (driver’s license, passport, or state ID)
✅ The VIN number of your vehicle
✅ Current registration in the name of the customer or the person signing the lease (names must match)
✅ Current insurance Have any questions? Let us know—we’re happy to help!
We’re happy to accommodate well-loved classics like Airstreams and restored campers, but art cars, novelty vehicles, and RVs or boats that are not in good working condition are not permitted.For safety and compliance, the following items are also not allowed:
🚫 Perishables or live plants
🚫 Stolen or illegal goods
🚫 Flammable, hazardous, or combustible materialsIf you’re unsure about a specific item, feel free to ask—we’re happy to help!
Each space is designed for one item only, and stacking trailers is not allowed. If you have multiple items, consider renting an additional space or a larger unit to ensure everything is stored safely and securely. Let us know if you need help finding the right fit!
No, staying in your vehicle while it is stored on the property is strictly prohibited. This includes both overnight stays and daytime occupancy. Additionally:
- No Sleeping or Extended Stays: Sleeping, resting, or staying inside the vehicle at any time is not allowed.
- No Events or Gatherings: Hosting events, social gatherings, or using the space for recreational purposes near your vehicle is prohibited.
- No Loitering: Prolonged presence near stored vehicles without active loading/unloading is not permitted.
- Security & Compliance: These policies help maintain a safe, secure, and professional storage environment for all tenants. Violating these rules may result in lease termination.
Office Hours
| Sunday | Closed |
| Monday - Saturday | 9:00 AM - 6:00 PM |
Access Hours
| Sunday - Saturday | 6:00 AM - 9:00 PM |
*Subject to change. Offered only on selected units. Subject to availability. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administrative fee, apply. See contract for full details. Promotions good for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee price. Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting. Online pricing available only for online reservations and rentals. Not sure about the size you need? Don't worry, online pricing discount will be honored for any rental originating from an online reservation.